FREQUENTLY ASKED QUESTIONS

We offer 3 membership tiers; Platinum Monthly, Platinum Annually, and Corporate. You can view the prices HERE.

What’s included in your subscription will depend on which tier you choose.

Platinum Membership:
Perfect for individual teachers. Get full access to 4,000+ Tutorial Videos and 900+ Basic Syllabus (downloadable & progressive) across all 16 genres. Includes a free trial. Monthly or annual options available (save 20% annually).

Corporate Membership:

With one all-access pass, your entire staff gets progression-based skill lists across 16+ genres (Preschool–Advanced), plus 7 teacher accounts to keep your team unified and aligned. Corporate includes 4,000+ Tutorial Videos with 900+ matching Basic Syllabus guides, along with built-in tools designed to prevent burnout and boost teacher retention. You’ll also unlock DTCE’s Interactive Resources—Video-based lesson Plans, Interactive Syllabus, and Digital Skill Charts—and SMART Resources, including the SMART Syllabus, with SMART Lesson Plans (coming soon) and the SMART 10-Month Success Kit (coming soon).

We do offer a 5-Day Free Trial! Our free trial gives you complete access to the subscription tier of your choice. Please note, the free trial is only available with the Platinum Monthly option.

NOTE: You will be required to enter a payment method when signing up for the free trial as a website security measure. As long as you cancel your subscription before it renews, you will not be charged.

No. There’s no additional membership fee. You only pay for the subscription tier you choose, whether that’s Platinum Monthly, Platinum Annual, or Corporate. There are no hidden fees or setup charges—just pick your plan and get full access based on that subscription.

Yes. We offer several subscription options depending on the plan you choose. Platinum Monthly is billed every 3 months, Platinum Annual is billed once a year and includes a 20% discount, and Corporate Membership is billed every 6 months. All subscriptions give you full access during the billing period, and you can cancel anytime before your next renewal date.

Your access does not expire as long as your subscription is active and payments are up to date. If you cancel, your access will continue until the end of your current billing period, and then it will automatically end. You can cancel anytime through your account settings.

Yes, you can purchase a subscription for someone else, but the system does not currently support automated gifting. You’ll need to either set it up under your email and login and manage access manually, or share the login credentials with the recipient so they can use the account directly.

- Here are the steps on how to view your invoices 

- Here are the steps on how to remove your saved credit card information 

Our annual plan includes a built-in 20% discount compared to quarterly billing. While we don’t offer additional discounts beyond that, your rate is locked in and will never go up as long as your subscription remains active without interruption.

- Here are the steps on how to purchase a Monthly Subscription 

First, make sure you’re using the same email you used when you registered. If your login isn’t working, try resetting your password using the “Forgot your password?” link on the login page. You’ll receive an email with a reset link—be sure to check your spam or promotions folder in case it lands there.

Still stuck? No worries—just email us at info@dancethecuttingedge.com and we’ll manually help you regain access. Be sure to include your full name and the email you registered with so we can assist you faster.

First, make sure you're logged into the correct account—use the same email you used when you subscribed. Logging in with a different email, even by mistake, can prevent access to your purchased content.

If you're logged in and still can’t access the videos, it’s possible your membership hasn’t fully activated yet or there was a glitch during checkout. Sometimes refreshing the page or clearing your browser cache can help.

Still no luck? Reach out to us at info@dancethecuttingedge.com, and include your full name, registered email, and what videos you're trying to access.

Start by checking your spam, junk, or promotions folder—sometimes the email gets filtered there. Make sure you’re checking the same email address you used during registration or checkout.

If you still don’t see it, email us at info@dancethecuttingedge.com. Be sure to include your full name and the email you registered with so we can locate your account quickly.

Yes. All DTCE memberships are set to automatically renew based on the plan you chose.
Platinum Monthly renews every 3 months, Platinum Annual renews once a year, and Corporate renews every 6 months unless canceled.

You can cancel anytime through your account dashboard. Just make sure to cancel before your next billing date to avoid being charged for the next cycle. Terms and conditions apply.

Refunds are not offered, as outlined in our Terms & Conditions
(Section VI: Memberships and Cancellation — “no refunds of any fees paid for your Subscription for any reason”) and reinforced in our Privacy Policy.

Since all memberships and product purchases include instant access to digital content, they are non-refundable. We encourage you to use the free trial or explore our sample videos before purchasing to ensure DTCE is the right fit for your needs.

Yes, you can upgrade, downgrade, or switch your plan at any time. To make changes, log into your DTCE account, go to the Memberships section, and cancel your current plan first. Once canceled, simply choose the new plan you want and complete the checkout process.

Your access will update based on the new plan, and your billing cycle will reset accordingly.

You’ll see a promo code field during checkout where you can enter any valid coupon or discount code. If you're choosing the Platinum Annual plan, the 20% discount is already automatically applied—no code needed.

No. Coupons can’t be applied to an account that’s already in an active billing cycle, free trial, or already receiving a discounted rate. If you have a special situation or need help with your billing, contact us at info@dancethecuttingedge.com and we’ll take a look.

You get instant access to all videos in any course, series, or membership you purchase or subscribe to. Nothing is drip-released or delayed. Everything unlocks right away so you can start teaching on your schedule.

DTCE’s tutorial videos are streaming-only to protect content integrity and keep the platform secure. All videos must be viewed online through your account dashboard or the Master Access Spreadsheet.

The site is in English by default. Your browser may translate it automatically depending on your settings.

Not yet—but it’s coming soon! A full Dance: The Cutting Edge Teacher Certification Program is currently in development and will launch soon for dance educators who want to deepen their skills and get formally certified.

In the meantime, every course on our site already includes built-in teacher training, with tutorial videos, progressive syllabus, and tools designed to strengthen your teaching method and build classroom confidence. Our entire platform is a video-based teacher training system, created to support real teachers in real studios.

Stay tuned—and keep an eye on your inbox—because a full DTCE Certification is right around the corner!

With the Dance: The Cutting Edge Platinum Membership (Monthly or Annual), you'll get unlimited access to over 4,000 Tutorial Videos and 900+ downloadable Basic Syllabus files across 16+ genres, covering every style and level.

But if you want it all in one subscription—including SMART Syllabus, SMART Lesson Plans, the full SMART 10-Month Success Kit, fully customizable Interactive Syllabus, and Video-Based Lesson Plans for weekly and monthly instruction—you’ll want the Corporate Membership. It also includes Digital Skill Charts to track student progress, and comes with seven free teacher accounts, so your entire team can access everything at once.

The Corporate Membership gives you full, unrestricted access to DTCE’s entire library of products—making it the most powerful and complete solution for studios, schools, and teams that want to streamline training, unify curriculum, and eliminate the stress of lesson planning.

Both the Basic Syllabus and SMART Syllabus include the exact same progression-based skill list, but the format and how you use them are completely different.

The Basic Syllabus is a downloadable and printable PDF that lists all the skills along with timestamps that correspond to the full tutorial video. The skills themselves are not clickable, so you'll need to open the matching video manually and scrub to the correct time using the timestamp provided. This version is best for teachers who prefer a printed reference or want to keep a hard copy in a studio binder.

The SMART Syllabus is also downloadable, but it’s designed to be used online (with internet or mobile data access). Every skill on the list is clickable and links directly plays the corresponding tutorial video. Instead of scrubbing through the video to find the timestamps, you can simply click the name and instantly view the skill video. Because of this functionality, the SMART Syllabus is not intended for printing—it works best online as a digital PDF used on your device.

So while the skill content is identical, the experience is very different.

You’ll find it in your confirmation email right after subscribing—but no need to go digging through your inbox.

You can access it anytime here:
👉 DTCE Master Product Access Spreadsheet

This spreadsheet is your all-in-one hub for everything included in your membership.
✔ Direct links to courses, tutorial videos, and syllabus files
✔ Notes on what’s included in each purchase
✔ Updated automatically when new resources are added

Please note: this access is exclusive to Platinum and Corporate Members.

The Corporate Membership subscription includes access for one user, plus up to 7 free teacher accounts you can assign to your staff. It’s perfect for studios that want to keep their team aligned without upgrading to a Corporate plan.

If you need access for more than 7 teachers, just reach out to us at info@dancethecuttingedge.com and we’ll be happy to help you with additional options.

No. The Platinum subscription is for a single user only and does not include any additional teacher accounts. If you need access for multiple teachers or want to share resources with your staff, we recommend upgrading to the Corporate Membership.

The Corporate plan includes 7 free teacher accounts and unlocks all DTCE products and teaching tools under one subscription. If you’re managing a team, this is the best option for full access and alignment.

Yes, you can technically purchase multiple Platinum Memberships.

But if you’re considering buying several and the total cost ends up higher than a Corporate Membership, we highly recommend switching to Corporate instead. The Corporate plan gives you an all-access pass to everything in Platinum—plus full access to Interactive Resources, SMART Resources, multi-user support, and more. It also includes 7 free teacher accounts, making it the ideal solution for studios that want to streamline their curriculum and support their entire teaching staff under one subscription.

Not sure which option makes the most sense for your studio? Email us at info@dancethecuttingedge.com and we’ll help you find the most cost-effective and scalable plan.

That’s expected—Video-Based Lesson Plans are not included in the Platinum Membership.

They’re part of our Corporate Membership only and cannot be purchased separately.

If you’re looking for lesson planning tools, we recommend our SMART Lesson Plans. These are sold separately and available to Platinum members either a la carte or in bundles. We’re still finalizing them, but they’ll be released later this year (2025).

Yes, you can absolutely switch plans! To downgrade:

Cancel your current subscription by visiting your Memberships page.

Once canceled, go back to the Memberships page, choose your preferred new plan, and complete checkout to activate the change.
Heads up: access to certain features may vary depending on your new plan, so double-check the details before switching.

Yes! If you’re currently on an older plan like Silver, Bronze, or Gold, we can absolutely credit that toward your Platinum upgrade. Just reach out to our support team and we’ll help make the switch smooth and fair.

To clarify—those older plans aren’t available for new sign-ups anymore, but anyone already on them still keeps full access to what they originally purchased. We’ve simply retired those memberships in favor of our streamlined Platinum option, which gives you all-access to every course, syllabus, and resource in one place.

Corporate memberships don’t include a free trial, but we can offer a sample preview or custom walkthrough if requested.

After subscribing, you’ll receive a link to the DTCE Master Product Access Spreadsheet, which gives you direct access to all Corporate resources.

You can also access it anytime here:
👉 DTCE Master Product Access Spreadsheet

This spreadsheet is your all-in-one hub for everything included in your membership:
✔ Direct links to courses, tutorial videos, and syllabus files
✔ Notes on what’s included in each purchase
✔ Updated automatically when new resources are added

Please note: this access is exclusive to Platinum and Corporate Members.

The Corporate Membership includes all of Dance: The Cutting Edge’s premium teaching tools in one complete package. You get access to 4,000+ teacher training tutorial videos and 900+ downloadable Basic Syllabus files with progressive skill titles and timestamps. You’ll also receive Video-Based Lesson Plans (weekly and monthly), a fully customizable Interactive Syllabus, and digital skill charts to track student progress with unlimited profiles.

It also includes the full SMART Syllabus resources, which features clickable PDFs where each skill links directly to its tutorial video, as well as SMART Lesson Plans and the SMART 10-Month Success Kit—a done-for-you teaching system that includes ready-made tutorials, lesson plans, tips, PDFs, and music suggestions.

These are the main DTCE products you’re getting with Corporate—all included, all unlimited, and all built to streamline your curriculum and simplify your studio’s teaching workflow.